Enliven® Services

Insurance Basics

Enlarge text size. Print this page. Email
Insurance Basics

How Insurance Coverage Works

Working with a health insurance company, such as an HMO or Medicare, can be confusing at times. Don't worry. We've got answers to most of your insurance questions right here.

 

Three simple steps for getting insurance support for ENBREL


 
1. Get a prescription for ENBREL from your physician.
Find a Doctor

 
2. Fill out the insurance authorization form and send the information to Enliven Services by faxing both pages to 1-877-777-1390.
Download authorization form

 
3. Call 1-888-4ENBREL (1-888-436-2735) and speak to your ENBREL Liaison, who can help you find answers to ENBREL-related insurance questions you may have.

 
Insurance FAQs


My physician prescribed ENBREL for me. Can you tell me if my health insurance company will cover it?

What services do the insurance specialists at 1-888-4ENBREL (1-888-436-2735) provide?

What are the hours of operation for 1-888-4ENBREL (1-888-436-2735)?

I heard that my health insurance company is not covering ENBREL for any patients. Can you help?

Do health insurance companies cover and reimburse for ENBREL?

Does Medicaid cover and reimburse for ENBREL?

Does Medicare cover and reimburse for ENBREL used for ongoing therapy?

Can you help me work through the process of obtaining prior authorization for ENBREL?



My physician prescribed ENBREL for me. Can you tell me if my health insurance company will cover it?
Our insurance specialists at 1-888-4ENBREL (1-888-436-2735) are here to help you, and we would be happy to contact your health insurance company on your behalf to determine if it covers ENBREL. Please have your insurance card and information ready when you contact 1-888-4ENBREL (1-888-436-2735) so we may expedite your request.

Return to Top
What services do the insurance specialists at 1-888-4ENBREL (1-888-436-2735) provide?
Our insurance specialists at 1-888-4ENBREL (1-888-436-2735) can assist you with coverage issues related to ENBREL. Insurance specialists can contact your health insurance company to verify your benefits and determine whether ENBREL is covered by your health plan. In addition, they monitor health insurance company coverage policies and can assist in resolving denied claims.

What are the hours of operation for 1-888-4ENBREL (1-888-436-2735)?
Insurance specialists are available to assist you from 8 am to 8 pm, Eastern time, Monday through Friday.

I heard that my health insurance company is not covering ENBREL for any patients. Can you help?
Our insurance specialists at 1-888-4ENBREL (1-888-436-2735) will do all they can to help and will work to overturn unfavorable coverage decisions. There are several steps that we can take to help secure payment from your health insurance company. Once we determine the reason that the health insurance company is not covering ENBREL, we can discuss the appropriate next steps. For example, we have materials to assist you and your physician in advocating for coverage, such as sample advocacy letters, appeal letters, and letters of medical necessity.

Return to Top
Do health insurance companies cover and reimburse for ENBREL?
Many health insurance companies cover and reimburse for ENBREL. However, some managed care organizations may require prior authorization for patients to obtain ENBREL. Our insurance specialists at 1-888-4ENBREL (1-888-436-2735) are available to help customers address coverage issues related to ENBREL.

Does Medicaid cover and reimburse for ENBREL?
To find out the specific coverage policy and guidelines for a particular agency, please contact 1-888-4ENBREL (1-888-436-2735) to speak with an insurance specialist.

Return to Top
Does Medicare cover and reimburse for ENBREL used for ongoing therapy?
The Medicare Prescription Drug, Improvement, and Modernization Act allows Medicare beneficiaries the opportunity to enroll in prescription drug plans that may help pay for the cost of self-injectable biologic medicines like ENBREL. These new drug plans could make ENBREL coverage more available to you.

To learn more about the recent changes to Medicare and what they can mean for you, please visit www.medicare.gov or call 1-888-4ENBREL (1-888-436-2735).

Return to Top
Can you help me work through the process of obtaining prior authorization for ENBREL?
Yes. Insurance specialists can help you and your physician with prior authorization. Please call our insurance specialists at 1-888-4ENBREL (1-888-436-2735) from 8 am to 8 pm, Eastern time, Monday through Friday, with your insurance information to get started.

Getting Started

About Enliven Services
Enroll in Enliven Services
Insurance Basics
Starting Treatment
Results and Side Effects
Getting Started: FAQs

Medication Guide for ENBREL
Please read the Medication Guide for ENBREL and discuss with your doctor.
Questions? Call toll-free 1-888-4ENBREL (1-888-436-2735).
Enliven Services representatives are available to assist you 8 am to 8 pm, Eastern time, Monday through Friday,
and Enliven Services registered nurses are available 8 am to 11 pm, Eastern time, 7 days a week.
Para ayuda en español oprima el número nueve.
Visit www.enbrel.com

IMPORTANT SAFETY INFORMATION

What is the most important information I should know about ENBREL?

ENBREL is a medicine that affects your immune system. ENBREL can lower the ability of your immune system to fight infections. Serious infections have happened in patients taking ENBREL. These infections include tuberculosis (TB) and infections caused by viruses, fungi, or bacteria that have spread throughout the body. Some patients have died from these infections. Your doctor should test you for TB before you take ENBREL and monitor you closely for TB before, during, and after ENBREL treatment, even if you have tested negative for TB.

There have been some cases of unusual cancers reported in children and teenage patients who started using TNF blockers before 18 years of age. Also, for children, teenagers, and adults taking TNF blockers, including ENBREL, the chances of getting lymphoma or other cancers may increase. Patients with RA and psoriasis may be more likely to get lymphoma.

Before starting ENBREL, tell your doctor if you:
  • Have any existing medical conditions
  • Are taking any medicines, including herbals
  • Think you have, are being treated for, have signs of, or are prone to infection. You should not start taking ENBREL if you have any kind of infection, unless your doctor says it is okay
  • Have any open cuts or sores
  • Have diabetes or an immune system problem
  • Have TB or have been in close contact with someone who has had TB
  • Were born in, lived in, or traveled to countries where there is more risk for getting TB. Ask your doctor if you are not sure
  • Live or have lived in certain parts of the country (such as, the Ohio and Mississippi River valleys, or the Southwest) where there is a greater risk for certain kinds of fungal infections, such as histoplasmosis. These infections may develop or become more severe if you take ENBREL. If you don't know if histoplasmosis or other fungal infections are common in the areas where you live or have lived, ask your doctor.
  • Have or have had hepatitis B
  • Have heart failure
  • Develop symptoms such as persistent fever, bruising, bleeding, or paleness while taking ENBREL
  • Use the medicine Kineret® (anakinra), Orencia® (abatacept), or Cytoxan® (cyclophosphamide)
  • Have or develop a serious nervous disorder, seizures, any numbness or tingling, or a disease that affects your nervous system such as multiple sclerosis
  • Are scheduled to have surgery
  • Have recently received or are scheduled for any vaccines. All vaccines should be brought up-to-date before starting ENBREL. Patients taking ENBREL should not receive live vaccines.
  • Are allergic to rubber or latex
  • Are pregnant, planning to become pregnant, or breastfeeding
  • Have been around someone with chicken pox

What are the possible side effects of ENBREL?

ENBREL can cause serious side effects including: Infections, including serious infections like TB; hepatitis B can become active if you already have had it; nervous system problems, such as multiple sclerosis, seizures, or inflammation of the nerves of the eyes; blood problems (some fatal); new or worsening heart failure; new or worsening psoriasis; allergic reactions; autoimmune reactions, including a lupus-like syndrome and autoimmune hepatitis.

Common side effects include: Injection site reactions, upper respiratory infections (sinus infections), and headache.

In a medical study of patients with JIA, infection, headache, abdominal pain, vomiting, and nausea occurred more frequently than in adults. The kinds of infections reported were generally mild and similar to those usually seen in children. Other serious adverse reactions were reported, including serious infection and depression/personality disorder.

These are not all the side effects with ENBREL. Tell your doctor about any side effect that bothers you or does not go away.

If you have any questions about this information, be sure to discuss them with your doctor. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

Please see Prescribing Information and Medication Guide.

INDICATIONS

Moderate to Severe Rheumatoid Arthritis (RA)
ENBREL is indicated for reducing signs and symptoms, keeping joint damage from getting worse, and improving physical function in patients with moderate to severe rheumatoid arthritis. ENBREL can be taken with methotrexate or used alone.
  • In medical studies, ENBREL was shown to be effective in about 2 out of 3 adults with RA who used it, and has been shown to begin working in as few as 2 weeks, with most patients receiving benefit within 3 months. In an RA medical study, 55% of patients had no progression of joint damage.
Moderate to Severe Polyarticular Juvenile Idiopathic Arthritis (JIA)
ENBREL is indicated for reducing signs and symptoms of moderately to severely active polyarticular juvenile idiopathic arthritis (JIA) in children ages 2 years and older.
  • In a medical study, ENBREL was shown to be effective in about 3 out of 4 children with JIA who used it. For these JIA patients, ENBREL has been shown to begin working in approximately 2 to 4 weeks.
Psoriatic Arthritis
ENBREL is indicated for reducing signs and symptoms, keeping joint damage from getting worse, and improving physical function in patients with psoriatic arthritis. ENBREL can be used in combination with methotrexate in patients who do not respond adequately to methotrexate alone.
  • In a medical study, ENBREL was shown to be effective in about 50% of psoriatic arthritis patients who used it. Clinical responses were apparent at the time of the first visit (4 weeks) and were maintained through 6 months of therapy.
Ankylosing Spondylitis (AS)
ENBREL is indicated for reducing signs and symptoms in patients with active ankylosing spondylitis.
  • In a medical study, ENBREL was shown to be effective in about 3 out of 5 adults with AS who used it. Clinical responses were seen at 2 weeks in 46% of patients, with 59% of patients receiving benefit within 8 weeks.
Moderate to Severe Plaque Psoriasis
ENBREL is indicated for the treatment of adult patients (18 years or older) with chronic moderate to severe plaque psoriasis who are candidates for systemic therapy or phototherapy.
  • In medical studies, nearly half of patients saw a significant improvement in their plaque psoriasis within 3 months of using ENBREL. Overall, 3 out of 4 patients saw improvement. ENBREL can work fast; many patients saw improvement within 2 months. ENBREL has been shown to be effective through 12 months of therapy.

About Amgen and Wyeth | Privacy Policy | Terms of Use | Site Index
Important Safety Information | Prescribing Information | Medication Guide | Patient Instructions for Use

Amgen®Wyeth®

This site is intended for U.S. audiences only.
Manufactured by Immunex Corporation, Thousand Oaks, CA 91320. Marketed by Amgen and Wyeth Pharmaceuticals.
©2009 Amgen, Thousand Oaks, CA 91320 and Wyeth Pharmaceuticals Inc., Collegeville, PA 19426